Shipping policy

Shipping Policy

Thank you for shopping at Digital Beauty Lab. We are committed to delivering your order accurately, in good condition, and always on time.

Order Processing Time:

  • All orders are processed within 2-4 business weeks. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer several shipping options, including standard shipping, expedited shipping, and international shipping.
  • Delivery estimates will be provided at checkout based on your location and the shipping option selected.

Shipment Confirmation & Order Tracking:

  • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number(s) will be active within 2-4 days.

Customs, Duties, & Taxes:

  • [Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • Digital Beauty Lab is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy:

  • We offer international shipping to select countries. Shipping charges and delivery estimates for international orders will be provided at checkout.

Lost or Stolen Packages:

  • Digital Beauty Lab is not responsible for any lost or stolen packages. If your tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact the carrier directly to file a claim.

Returns Policy:

  • Please refer to our Returns & Refunds Policy for information about returning items purchased from Digital Beauty Lab.

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